I just ran across a blog by William Lobdell called Lobdell’s OC. What caught my attention was a post called 42 things I know. In that the author details a number of things he knows about the newspaper business that culminated in his departure from the Los Angeles Times just a few days ago (beginning of Aug. 2008).
I’ll get to a few of the things he knows in a moment. But this blog is salient to me because it is evidence of a few things I have been talking about for a while. Among those would be that the future of journalism lies with those who are abandoning newspapers. At his blog Lobdell is aggregating Orange County, CA news. The post today is about the Irvine Tattler, which is, in Lobdell’s words: “Filling the gap left by the retreating forces of the Los Angeles Times and Orange County Register.”
He adds that Stephen Smith, who runs the Tattler, “has developed a wonderful muckracking site focused on Irvine politics. He’s broken several big stories (for instance, he recently reported that “councilman and mayoral candidate Sukhee Kang used a California Public Records Act (CPRA) request in August 2006 to obtain an estimated 90,000 records with personal information about Irvine voters, including birth dates, home addresses and e-mail addresses).”
Apparently Lobdell left the LA Times after 18 years working there, including 8 years as editor of its sister paper(s) the Newport Beach/Costa Mesa Daily Pilot. He has few good things to say about Sam Zell, the billionaire real estate mogul who took over the Tribune Co., which currently owns the LA Times. But, number 20 on his list is this: “Sam Zell isn’t the ultimate villain. Though I originally thought he might be the kick in the ass we needed, I can’t stand the guy. But in the long run, he’s just an accelerator for a downfall that is happening naturally.”
Here are a few more:
• Newspapers were unbelievably slow in embracing the Internet, even though younger reporters have been pleading with their bosses for years to embrace the Web.
• Amazingly, it took until 2005 for top editors at The Times to realize the Internet not only wasn’t going away but might lead to the demise of newspaper.
• Prior to that, the Internet operation at The Times was used as a place to hide reporters and editors who had fallen out of favor.
• For a news operation filled with journalists with a mostly liberal bent, few people embrace the kind of progressive change necessary to save, or at least delay the fall of, the franchise.
Except for the bit about using the internet operation as a gulag, that sounds exactly like my place. The difference with our operation is that the internet arm and the print people are so completely separate that neither would ever accept anyone from the other. Until only a few days ago both mostly believed they could survive without the other. In all likelihood, the web folks will soon find out if they are right.
Lobdell is even-handed in his assessment of what brought the Times to where it is today. But what really struck me were his thoughts for the future. Thoughts that he probably had to leave the company in order to voice without fear of reprisal. Thoughts which likely no one at the LA Times wanted to hear while he was there.
First, “I’d get realistic estimation on the size of The Times’ future work force and then make one large cut to get it there (good sources say another 150-200 layoffs are on the horizon). An internet operation can’t support a huge newsgathering operation, and morale would improve if everyone knew no more major layoffs loomed. People can deal with reality; it’s just this surrealistic no-man’s-land that make it impossible to move forward and has good people bailing out.”
My newspaper has been dying the death of a thousand cuts for quite some time. There have been numerous buy-outs, a hiring freeze that has lasted for years, and the looming threat of layoffs (though they haven’t hit yet). Every work force reduction is followed within months by another memo from the publisher about how we have to find new ways to live within our means. It would be funny if it weren’t so terrifying to suppose how one can ever live within something that is disappearing more rapidly than even our brightest business types are able to suppose.
Perhaps, also, the LA Times is like my place where no one seems to have set clear priorities (what should we cover, local news or that big story in Iraq, high school sports or the Olympics) and no one seems able to make the hard decisions about the coverage and personal that will help us focus on the elusive goals of living within our means while still serving our core audiences.
Lobdell hits another pet peeve of mine with this one: “I’d take the very talented journalists I had and develop a SERIES of websites that provided the best information for that beat/subject matter. The Web is all about niches. The Times, for instance, could have the premiere sites for every professional and college sports team in Southern California. It could be THE place to turn to for news on City Hall, Los Angeles Unified School District, and Los Angeles Police Department. Not to mention Southern California environmental issues, LAX and the coast.”
I was just speaking to some people at my place about this. For years newspapers knew that most readers threw away, every day, 85 percent of the newspaper. Yet most newspaper sites attempt to duplicate in content and organization, that news on paper. Newspaper people talk about branding and comprehensiveness and a whole raft of other bullshit. They should simply admit what they already know and build web sites around that knowledge. Most readers don’t want all five pounds of newspaper every day. They won’t wade through even one pound in search of what they want. They just want the 8 ounces of greatest import to themselves. Newspapers seem completely unable to recognize this or serve these people. That’s why online news aggregators do so well.
It makes sense on so many levels. Identify the biggest or most devoted audiences that your paper has. Most papers have them. At my paper they are the folks that buy for high school sports. Then build a site dedicated exclusively around serving that audience. A site that serves that audience like no other site can. A site with all the stuff you can find in print as well as tons of stuff you can’t. A site with ever growing depth but pre-defined width. And, perhaps most important, some method of allowing the community to be involved — to make it their own — besides space for comments.
Such an approach has many benefits. It taps into an existing audience. It targets an audience that can be recruited (they already read your frickin’ newspaper, dummy, so use it like a billboard). And you don’t need any back-end software or registration devices to help identify the audience so you can deliver them to advertisers. You already know who they are and what they want because they are going to a site that does only one thing.
Develop web sites for every such audience. Make them independent, stand-alone sites. In some instances, don’t even identify their affiliation with the larger newspaper. Then, take the best of the material from those sites and pull it into your big umbrella site for those folks who want the whole 5 pound experience.
Lobdell says something very similar in number 38: “You could combine all these different blogs/websites under the www.latimes.com banner, but make it simple for readers to navigate to the sites they want to become attached/devoted to.”
He concludes with these last three things:
• I have no doubt my newsroom colleagues who I left behind can adapt to the challenges of the New Media environment.
• But I’ve seen no evidence that other parts of the company — especially the “leaders” — are willing, able and competent.
• And this is ultimately why I left The Times. Though the paper has been in business for 125 years, it had become riskier to stay than to go.
Unfortunately, that sounds like an epitaph that will be heard from many newspaper people in the next few years.
Tags: JOURNALISM, LOS ANGELES TIMES, NEWSPAPERS, Lobdell’s OC
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